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Business Management/Development Webcast Library

Understanding the Total Cost of Ownership

Fredrik Nilsson - General Manager, Axis Communications, Inc.

Description: Based on and independent research project and customer feedback, learn the advantages and compare the total cost of ownership of IP-based versus analog based systems...

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Urban Security Unwired:
Tapping Into the Wireless Municipal Surveillance Market - A Panel Discussion

Chris Taylor - Director of Product Marketing, VERINT Systems

Description: Significant opportunity for security resellers, integrators, installers to understand 802.11B, WiFi, WiMAX and Video Analytics at the network edge, and market potential for law enforcement, business owner associations.

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When the Customer Calls

Bob Pearson, P.E. - Instructor, George Washington University

Description: It's all about ROI for you as well as the customer. Learn how to quantify customer security comments in a logical list of functional requirements that will translate to a more effective sales strategy and greater customer satisfaction.

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Expedited Dispatch - Improved Response Through Verification

Keith Jentoft - President, RSIalarm

Description: Video verification of electronic security alarms is reversing the decades-long trend of falling RMR and longer law enforcement response. Because video verification shows the central monitoring station that a true emergency exists, operators can assure first responders that an alarm is valid. Revenue increases from video verification are likely to add to the bottom line by increasing the value of monitoring and stemming attrition.

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Monitoring of Fire Alarm/Security Systems Over the Internet

Larry Mann - Project Manager, Central Station, Inc.

Description: The presentation will introduce the possibilities of internet communication for off site reporting. It covers the code requirements as it relates to fire alarm systems and the UL standards for burglary systems. The presentation will discuss the problems associated with DSL phone lines, cable modems and Voice over IP telephone service and how to identify and correct them.

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Optimized Interactive Central Station Operation through Advanced Integrated Alarm and Intrusion Detection

Andreas Hartmann - President, ASIM Technologies, Inc.

Kevin Reierson - President, Rescview, Inc.

Description: Outdoor perimeter protection relies upon two inseparable components - intrusion detection and alarm verification. Intrusion detection is the reliable detection of any unauthorized entry in a protected perimeter. Alarm verification through remote video surveillance can assess the intrusion to determine if further action needs to be taken. Remote video surveillance can be conducted remotely over IP, or even basic phone lines. Through reliable and adaptable intrusion detection, a video surveillance central station can increase its efficiency, adding sites that are monitored without the need to add staff.

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Success Factors for Participating in the Growing Remote Interactive Video Monitoring Market

Ron Petrie - Sales Director, Vision Fire & Security

Description: The remote interactive video monitoring market is beginning to gain traction in North America. The early adopters are making money installing and monitoring these systems, while end users are generating more profits through cost reductions. For system integrators and central monitoring stations, this seminar will identify the: - markets and applications where remote interactive monitoring is being successfully installed in North America; - key success factors for participating in this market. This seminar will also show how to significantly reduce operating costs whilst proactively deterring crime before it actually happens.

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Running a Successful Independent Security Alarm Business

Damon Whitlow - Division Vice President, Ascend Technologies, Inc.

Description: Running a successful Security Alarm Business has become more complicated in a world of increased competition, regulation and technology. This panel presentation will present ideas on running a successful Security Alarm Dealer Business from a Financial, Operations and Legal standpoint.

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Smarter Technical Marketing: Can Your Company Survive Tomorrow from Today's Convergence?

Kyle Parker - Vice President, Keith Parker & Associates, Inc.

Description: Go beyond traditional marketing and learn the technical tools to find new customers, retain existing ones and differentiate your brand from the competition in order to increase sales and boost profits. Topics to be covered: Branding; Customer Segmentation; Calculating Customer Life Time Value; Search Engine Marketing; Email Marketing; Word-of-Mouth Marketing; Alignment of Sales and Marketing; and Marketing Metrics and ROI.

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VoIP and Alarms - They Can Work Together

Ron Polli - President, Vontronix

Description: Who better than alarm dealers to install VoIP services, especially when there's an alarm system in the home? VoIP is not a fad, the nation is moving away from traditional phone service and over to digital phone service. This seminar will explain how to profit from VoIP and how technology has caught up and fixed the problem of sending Alarm signals over the Internet. Take advantage of this explosive market and get a share of the 20 billion per year that will be spent on VoIP phone service over the next five years.

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Packaging and Selling Service Agreements

Alan Kruglak - Sr. Vice President, Genesis Security

Description: This seminar will teach the basics on how to package, sell and price service agreements for commerical security systems. It will identify the needs of clients with regards to service agreements; go into detail on how to name and design the right service package for the market; and identify the pricing strategies. Finally, the seminar to teach the attendee on how to structure your firm to properly support service agreements.

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GBMS: Global Building Management System

John Huston - Director of Technology Integration, Teng & Associates, Inc./Teng Solutions

Description: GBMS involves the enterprise connectivity and integration of Security, HVAC, power monitoring, CBR detection, etc. into an efficient browser based system that can be utilized by multiple City agencies for event response, daily operation, etc. The system is completely based on open standards. This presentation will highlight the implementation of GBMS at the City of Chicago, the Centers for Disease Control and Prevention, major Telecom (US Cellular, EchoStar, AT&T) and the General Services Administration.

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Breaking Into Home Technology

Joe Piccirilli - Executive Vice President, AVAD LLC.

Description: Security dealers are already in the home and have an established relationship w/ clients, builders and businesses. Why not leverage those security contacts into an exciting new revenue stream by adding home technology services to their business offerings? We will outline the categories of home technology, provide security dealers with an understanding of the marketplace, vendors, clients and other players in the game, explain the skill sets needed to do the job right and the expand on the revenue streams available from this exciting new arena.

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Distributed Audio from Concept to Completion

Ron DeMille - TEC Manager, Russound

Description: Distributed audio encompasses single-source / multisource components and installations in a simple, comprehensive manner. Learn how to better qualify clients by system features to ensure that they get the best solution for their needs. We'll teach you the "what, where, when and how" of distributed audio. And at the same time increase your business, market exposure and customer base.

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New Opportunities for Video Surveillance for the Home and Small Business Markets

Evan Tree - President, WiLife

Description: In this session you will learn where new opportunities exist for selling video surveillance into home and small business markets. Discover the needs of homeowners and small businesses for video surveillance and learn what features are most important to them. Understand the differences in selling to homeowners versus small business owners. Determine how you can take advantage of the opportunities that exist in the home and small business markets.

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